Items purchased on dlmtn.com are eligible for return or exchange within 14 days of delivery.
To return your DLMTN piece, please send us an email at email@example.com with your order number, the name of the item, and if you have a specific reason for your return.
Items must be returned in perfect condition, unused, and returned inside the original DLMTN box.
DLMTN reserves the right to reject any returned items that do not meet the above requirements. All returns that are shipped back within the 14-day time period and that are fulfilling the above requirements will be refunded to the original form of payment unless otherwise agreed. Shipping costs for uncollected packages will not be refunded.
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We do not accept responsibility for the shipping and safe transit of your returned item and recommend you to always use a trackable shipping service and purchase shipping insurance.
To exchange a product, please return the product and order a new one separately.